Privacy Policy

Last updated: 12 March 2026

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, why, and how we use and protect it.

1. Information We Collect

We collect only the personal data necessary to provide and improve our services. This includes:

  • Name, email, phone number, and other contact details

  • Booking and payment information

  • Preferences or special requirements (e.g., accessibility, dietary needs)

  • Communication records

  • Optional photos or media consent (only if you agree)

2. How We Use Your Information

Your data is used to:

  • Manage your bookings and payments

  • Communicate with you regarding your service and support

  • Personalize your experience (custom itineraries, planning)

  • Comply with legal obligations

  • Improve our services

3. Data Sharing and Disclosure

We never sell or rent your data to third parties. We may share information only with:

  • Trusted service providers (e.g., payment processors, scheduling platforms) who help us operate the business, under strict confidentiality agreements

  • Authorities if required by law or to protect our rights

4. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of inaccurate data

  • Withdraw consent where applicable

  • Object to or restrict processing

  • Request data portability

To exercise your rights or ask questions about your data, please contact us at hello@joysauce.nl.

6. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal requirements.

7. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience. These do not collect personal data unless you consent.

8. Changes to This Policy

We may update this Privacy Policy occasionally. We encourage you to review it periodically.